Leadership in a crisis?

The handling of a crisis well has always had the same important ingredients, what has significantly changed is that the power of social media means that the word gets out, and any false steps or errors or should we call that just “misspoke” in this day and age, gets...

The power of visualisation in persuasion

I never cease to be amazed by the capacity and changing nature of the human brain. I was reading an article today which stated that if our brain was a computer it could store 2.5m gigabytes of data. It also stated that we have 70,000 thoughts a day. Apparently also of...

Disconnected in a connected world?

I must confess to being a bit of a tech geek. I love all the latest technology and how it makes information more connected and accessible than ever before. I also look forward to the possibility of what cloud computing and the internet of things can do for practically...

Artificial Intelligence (AI) – Intrusion or positive intervention?

I was reading an article today that said how a transportation company had applied for a patent that could detect drunk passengers and alert the driver prior to pick up. There followed a debate about whether this was intrusion on people’s right to be drunk, or a means...

The Real Damage of Misinformation

As consumers we are regularly encouraged to switch service providers in a bid to find a better deal and are led to believe that not only is it the norm, but quick and simple.  Thus, on setting up my new company I opted to change my mobile carrier. I applied for a...